cPanel® Blog

Hostname Fix

Cloud-Based Hostname Workaround

It’s very common these days for hosting providers to offer cloud-based hosting solutions to their customers. In configuring these servers ourselves, and in interactions with our customers’ servers, an issue has come to our attention where the dhclient script does not preserve locally-configured hostnames. This means that hostnames configured on the command line might not remain through a reboot. We wante to provide a workaround solution for this while continuing to investigate a more permanent, long-term solution. What …

Changing up the Feedback System

cPanel’s support teams thrive on customer feedback. We work hard to ensure that we are meeting our customer’s expectations and providing them with the best experience. That begins with us trying to understand our customer’s reactions to the support that we provide. The best means of doing that is via our feedback system. We’ve decided to make a few changes to how customers leave feedback for our Technical Support and Customer Service teams. cPanel …

WHM Feature Showcase update

If you’ve ever logged in to WHM as a root-level user, you’ve assuredly seen a box with a notification of a new or improved feature. This dialogue box is known as the “Feature Showcase,” and has allowed us at cPanel to present information about changes to cPanel & WHM. Since its creation, the Feature Showcase was only available for use by cPanel. However, we’ve made some changes to the functionality of the Feature Showcase …

How to Build a cPanel Hosting Environment on Amazon AWS

Let’s say you need to find hosting for multiple web applications with cPanel backend access so clients cannot access each other’s backends. What can you do to create a secure hosting environment without paying for several different hosting accounts? Why not host it yourself?! Disclaimer: If you have one or two lightweight websites, this probably isn’t the most cost effective route to go, however, if you are currently paying to host several websites and have …

2018 cPanel Conference is here!

Today is the first day of the 2018 cPanel Conference. We’re in the middle of setting everything up right now, getting ready to open up conference check-in and registration, and anticipating tonight’s networking party at Chapman and Kirby. We’ve spent the last 12 months planning this year’s conference, and we are ready to rock! Return of the Lab! This year the cPanel Lab is returning. In case you are unfamiliar, the cPanel Lab is a collection of …

Your 2018 #cPConf Checklist

There are a lot of things we are looking forward to at this year’s conference. Engaging talks, fantastic networking sessions, super cool swag, and of course, some of the best evening events in the industry. We are bringing it back to our hometown of Houston, TX and we cannot wait to give you the grand tour! We have so much in store for our attendees that we’ve put together this checklist. By the time you all …

How to get the Best Support

Earlier this year one of our technical analysts, Peter Elsner, wrote a tutorial on how to get the most from cPanel’s technical support. It hits on everything you should provide to our support team, but it is a great resource for any support request you submit to any team. A support team wants to solve your problem as much as you want to get it resolved, and clear information up front helps to …

Check out Halon, a new sponsor at this year’s cPanel Conference!

This is a guest blog post provided by the Halon Team! Halon is a first-time exhibitor of the annual cPanel Conference.   —————- Are your customers spending time in spam-folders? Try Halon instead Halon is happy to announce that we will sponsor the cPanel conference for the first time. We have been here before but only as visitors. From what we have understood, a significant part of our target group is here which makes our presence …

Ready for cPanel & WHM Version Certification 2018?

cPanel Conference time is closing in steadily, with only 18 days left until the big event. Here on the cPanel University team, we’re continuing our tradition of offering a special certification. This certification is only available to those lucky folks that will be attending the conference in-person, who successfully complete a comprehensive exam. This exam covers the latest and greatest features and changes made over the past year’s worth of cPanel & WHM releases. Last …

In our Second Home of Houston

The WHMCS team is incredibly excited to be sponsoring and taking part in cPanel Conference for another year. Thanks to our special relationship with cPanel, the cPanel conference provides a unique opportunity to connect with important partners and vendors that are part of the cPanel ecosystem and has proven itself to be a great event for bringing together people from all over the industry. The conference is taking place in our …