cPanel® Blog

Security Advisor 101

Inside the Security Center section of WHM lies a feature that some cPanel & WHM users may not be familiar with. Security Advisor is a feature that when selected, displays possible security concerns that hosting providers will want to address, as well as a solution to that warning message. The settings that are flagged may be problematic in some configurations but are not something that would be addressed through a cPanel & WHM version …

Reseller’s Guide to ACLs and API Tokens

Several versions ago, we made some monumental changes to the way that the ACLs (access control lists) and APIs behave and the level of access they grant. These improvements allow webhosts to provide more access to resellers while maintaining security for root users and server owners. We want to take this opportunity to highlight the numerous changes that these updates bring. New Reseller Privileges Granted If you are a webhosting provider, you likely sell hosting …

Move Over MyDNS and NSD- Here Comes PowerDNS!

One of the useful features that we offer with cPanel & WHM is the ability to run your own DNS server . The nameserver features we have provided in the past have included PowerDNS, MyDNS, BIND, and NSD. With the release of cPanel & WHM Version 78, we are deprecating NSD and MyDNS. New installations of cPanel & WHM version 78 will not allow you to select the NSD or MyDNS nameservers. Our long-term …

Cloud-Based Hostname Workaround

It’s very common these days for hosting providers to offer cloud-based hosting solutions to their customers. In configuring these servers ourselves, and in interactions with our customers’ servers, an issue has come to our attention where the dhclient script does not preserve locally-configured hostnames. This means that hostnames configured on the command line might not remain through a reboot. We wante to provide a workaround solution for this while continuing to investigate a more permanent, long-term solution. What …

Changing up the Feedback System

cPanel’s support teams thrive on customer feedback. We work hard to ensure that we are meeting our customer’s expectations and providing them with the best experience. That begins with us trying to understand our customer’s reactions to the support that we provide. The best means of doing that is via our feedback system. We’ve decided to make a few changes to how customers leave feedback for our Technical Support and Customer Service teams. cPanel …

WHM Feature Showcase update

If you’ve ever logged in to WHM as a root-level user, you’ve assuredly seen a box with a notification of a new or improved feature. This dialogue box is known as the “Feature Showcase,” and has allowed us at cPanel to present information about changes to cPanel & WHM. Since its creation, the Feature Showcase was only available for use by cPanel. However, we’ve made some changes to the functionality of the Feature Showcase …

How to Build a cPanel Hosting Environment on Amazon AWS

Let’s say you need to find hosting for multiple web applications with cPanel backend access so clients cannot access each other’s backends. What can you do to create a secure hosting environment without paying for several different hosting accounts? Why not host it yourself?! Disclaimer: If you have one or two lightweight websites, this probably isn’t the most cost effective route to go, however, if you are currently paying to host several websites and have …

2018 cPanel Conference is here!

Today is the first day of the 2018 cPanel Conference. We’re in the middle of setting everything up right now, getting ready to open up conference check-in and registration, and anticipating tonight’s networking party at Chapman and Kirby. We’ve spent the last 12 months planning this year’s conference, and we are ready to rock! Return of the Lab! This year the cPanel Lab is returning. In case you are unfamiliar, the cPanel Lab is a collection of …

Your 2018 #cPConf Checklist

There are a lot of things we are looking forward to at this year’s conference. Engaging talks, fantastic networking sessions, super cool swag, and of course, some of the best evening events in the industry. We are bringing it back to our hometown of Houston, TX and we cannot wait to give you the grand tour! We have so much in store for our attendees that we’ve put together this checklist. By the time you all …

How to get the Best Support in 2018

Earlier this year one of our technical analysts, Peter Elsner, wrote a tutorial on how to get the most from cPanel’s technical support. It hits on everything you should provide to our support team, but it is a great resource for any support request you submit to any team. A support team wants to solve your problem as much as you want to get it resolved, and clear information up front helps to …