cPanel® Blog

Category: cPeople

The Importance of Being Earnest (about Backups)

This is a guest blog post provided by Kevin McGrail. Kevin is a respected member of the hosting industry, a huge supporter of the Open Source community, and an alumni speaker at the annual cPanel Conference.  There are a lot of reasons to choose cPanel & WHM as your web hosting control panel. It’s got tons of features, great support and it lets everyone from Mom n’ Pop to Enterprise customers easily manage their hosting. …

Hi, I’m Phil. How can I help?

Greetings and Salutations! Hello everyone! My name is Phil, and I am the newest member of the Community team at cPanel! I’m very excited to join the Community Team and work with everyone who touches cPanel & WHM! I have worked in the web hosting industry for about 7 years. My roles have included frontline support, system administrator, and communications. I’ve been very lucky in taking two things that I love (arguing and the internet) …

Are you coming to cPConf 2018?

The Annual cPanel Conference is a staple in the webhosting community. Last year’s conference was such a blast! We met so many new people and got to catch up with all our old friends. The details of this year’s cPanel Conference (October 1-3, in Houston, Texas) are falling into place, and we’re looking forward to having you join us! Who will be there? Companies and disciplines from every corner of the hosting industry will be represented.

Update on GDPR Progress

It’s been just about two months since our last update. Our GDPR compliance efforts are moving quickly. We are in the final stages of preparing a privacy policy that meets the requirements of the U.S. / EU / Swiss Privacy Shield process. If are a customer, and you need an advance copy of our privacy policy to facilitate your GDPR efforts, please email gdprquestions [at] cpanel.net. Data processing agreements We will soon be updating our …

Hi, I’m Megan! How can I help?

Greetings! Hello everyone!  My name is Megan and I’m the newest Community Manager to join the team at cPanel.  I’m really excited to join the team and ready to hit the ground running. I have a background in community outreach and digital marketing. Over the last year and a half, I became involved in the startup and tech community by participating in hackathons, organizing events, and learning to code. I am also one of the curators for Houston Startup Digest. My hobbies …

Training Your Employees in cPanel & WHM: Best Practices

  There are multiple factors that contribute to your hosting company’s success. One undeniable factor that separates good hosting providers from great hosting providers is the level of technical support they provide their customers. Providing customers with easy, fast solutions when they need it is the best way to increase loyalty, retention, as well as promote evangelism for your business. We want to make sure your technical support staff is at …

Conferences, cPanel, and CloudFest 2018

Last week was the annual CloudFest conference (previously WHD.global) in Rust, Germany. cPanel, Inc. was a Diamond Sponsor, and we showed up in force! Twenty-seven eager cPanel employees from four departments came along. We all got to meet with existing and potential customers and to pass out some pretty handy gloves. Celebrate the Cloud! Most of us in the technology industry have a love/hate relationship with …

General Data Protection Regulation and cPanel

As the internet evolves — so do the policies that govern the way we store and share information. One of the latest policies to come into effect is the General Data Protection Regulation. This policy, also known as GDPR, comes out of the European Union and its goal is to protect certain types of personal information.  We began preparing just over a year ago for this regulation, which comes …

We Apologize: A Mistake With Our Third-Party Email Marketing Service

February 5th Update: We are going to temporarily move our communications back to our mail server, which uses Mailman to manage all of our internal communication. If you were previously signed up for notifications through our mailing lists, you will receive the next notification from our server, rather than from the marketing software we have been using. ==================== Greetings… This past Thursday, February 1, 2018, our third-party email marketing provider experienced some technical difficulties. Unfortunately, this …

cPanel | 2017 At-a-Glance

Each year, amazing, inventive, and needless to say, eventful things happen behind the walls of cPanel, Inc — and 2017 was no different. We’ve had more than a few milestones and moments over the past 12 months. Here are a just a few of the ones we felt were worth sharing…. Jan cPanel & WHM v62 We optimized the email account creation process, made …