cPanel® Blog

Category: Tips & Tricks

Troubleshooting High Server Loads

One of the more ambiguous, but oft-seen, errors resulting in support tickets is related to high server loads. While high server load errors are virtually never caused by the cPanel software itself or the apps it installs, these errors can certainly carry a degree of frustration. Given that the range of causes are not specified within the error itself, a degree of investigation is required. Generally speaking, this investigation will need to be done by the server owner, their system …

How to Configure and Manage Let’s Encrypt in cPanel

It’s super easy to install and manage SSL certificates in cPanel & WHM. Certificate requests and installations happen automatically with  AutoSSL and an  integration such as the cPanel Let’s Encrypt™ plugin. SSL automation saves web hosting providers time and eliminates the deluge of support requests that traditionally accompany SSL certificate issues.  AutoSSL includes a default certificate provider, which we chose for its reliability, usability, and generous domain and rate limits. However, we also made it …

How to Back Up and Restore MySQL® Databases in cPanel

Data that exist in one place barely exists at all. It’s a hardware failure or mistyped command away from disappearing completely. That’s a scary thought, considering business’ most valuable assets include data. Imagine recreating everything in your database from scratch! Regular database backups are essential because that’s where your most important data are stored, whether it’s customer details, email addresses, product catalogs, content, or the hundreds of other types of information businesses need to function. …

Setting Up and Troubleshooting SMTP in cPanel

When you host your email on your domain with an SMTP server, you are in control. You can choose an email address to suit your business or personal brand. All the data is stored privately on a server or hosting account only you can access. If you want to move to a different hosting provider, there’s nothing to stop you because you aren’t locked-in to a hosted service. So why don’t more people host their …

Using CalDAV Calendars and CardDAV Contacts in cPanel

In our increasingly busy world, we’d be lost without email, calendar, and contacts apps to communicate, collaborate, and manage our time. Unfortunately, getting all these apps to work with each other can be a frustrating challenge. There are so many incompatible platforms that we often struggle to make our calendar and contact hosting services talk to our preferred devices and applications.  That’s why, in addition to web and email hosting features, cPanel & WHM includes …

How To Survive a DDoS Attack

Distributed Denial of Services (DDoS) attacks can take any website offline. Even Google and GitHub, with their immense resources, struggle to stay online during a large attack. Even worse, anyone with a few dollars can launch one.  If you host websites, you and your users could be hit with a denial of service attack big enough to take sites down for hours or even days. However, the worst effects of DDoS attacks can be avoided …

Internet Governance Forum USA 2020 Recap

As freedom of speech and fake news take center stage in the international dialogue, The Internet Governance Forum USA 2020 took these subjects and who is responsible head-on. cPanel’s General Counsel, David Snead, was part of the online panel discussion on “Should online platforms moderate and be accountable for user-created content?”. Other panelists included Former U.S. Congressman Chris Cox, Berkley Professor Hany Farid, Syd Terry – the Legislative Director …

How To Configure a Cron Job

Do you find yourself wasting hours on tedious and repetitive server administration tasks? If you answered yes, you’re going to love this article, which explores how cron and cPanel & WHM help you automate these boring but essential aspects of web hosting. Cron is a time-based scheduler. It allows server administrators to run scripts known as cron jobs automatically at scheduled intervals. cPanel & WHM runs several essential server maintenance scripts in this way, and …

Channeling Support: Going beyond basic support tickets

Tech-support is at the heart of any technology company. As a business grows, so does the number of support requests, and the level of customer service/support can make or break a company. The way customers connect and interact with tech-support has been changing over the past decade. Today, customers have become more demanding expecting answers now, not tomorrow or the next day. Long hold times, canned ticket system responses, and email chains are becoming a …

What’s New in WordPress 5.5?

WordPress, the world’s most popular CMS (Content Management System), turns 17 years old this year, and what a year it has been! WordPress 5.5 “Eckstine” is the second major release this year and includes over 307 bug fixes, 157 enhancements, and feature requests, and 31 blessed tasks.  From auto-updates to new improvements and block updates, WordPress 5.5 is feature-packed! Let’s jump in and take a look at some of the most significant updates:  Automatic Theme and Plugin updates: Maintaining a WordPress site …