cPanel® Blog

Category: Products

Changing up the Feedback System

cPanel’s support teams thrive on customer feedback. We work hard to ensure that we are meeting our customer’s expectations and providing them with the best experience. That begins with us trying to understand our customer’s reactions to the support that we provide. The best means of doing that is via our feedback system. We’ve decided to make a few changes to how customers leave feedback for our Technical Support and Customer Service teams. cPanel …

WHM Feature Showcase update

If you’ve ever logged in to WHM as a root-level user, you’ve assuredly seen a box with a notification of a new or improved feature. This dialogue box is known as the “Feature Showcase,” and has allowed us at cPanel to present information about changes to cPanel & WHM. Since its creation, the Feature Showcase was only available for use by cPanel. However, we’ve made some changes to the functionality of the Feature Showcase …

How to Build a cPanel Hosting Environment on Amazon AWS

Let’s say you need to find hosting for multiple web applications with cPanel backend access so clients cannot access each other’s backends. What can you do to create a secure hosting environment without paying for several different hosting accounts? Why not host it yourself?! Disclaimer: If you have one or two lightweight websites, this probably isn’t the most cost effective route to go, however, if you are currently paying to host several websites and have …

Renaming Proxy Subdomains to Service Domains

In cPanel & WHM version 76, which we expect to be in EDGE this week, we renamed “Proxy Subdomains” to “Service Subdomains” due to improvements we are making under the hood. Let’s talk about where they came from, and why we’re changing their name! What are Proxy Subdomains? Proxy subdomains allow users to connect indirectly to the cPanel & WHM login pages. Rather than opening example.com:2083, they can open cpanel.example.com. Proxy subdomains have two primary uses for hosting …

In our Second Home of Houston

The WHMCS team is incredibly excited to be sponsoring and taking part in cPanel Conference for another year. Thanks to our special relationship with cPanel, the cPanel conference provides a unique opportunity to connect with important partners and vendors that are part of the cPanel ecosystem and has proven itself to be a great event for bringing together people from all over the industry. The conference is taking place in our …

Asking your boss to send you to #cPConf

Dear [Name of the world’s best boss], cPanel is having their annual conference from October 1st through October 3rd, and I think it would be very beneficial to the company for me to attend. As you know, cPanel has significantly increased the speed with which they develop new features and release new versions. They’ve released four new major versions each of the last three years. Increasing my knowledge of the cPanel & WHM software is …

The Beginning is The End is The Beginning (of EasyApache)

As most of you are aware, EasyApache3 (EA3) is going to End of Life status as of December 2018.  Moving to EOL status means that if you are still running EA3 by the time v78 is released, you will not be able to upgrade to the newest version of cPanel & WHM. The life cycle of EA3 over the next few cPanel releases will play out as follows: Advisements in version 72: warnings have been added to …

Legacy Backup Deprecation in cPanel & WHM Version 74

The Legacy Backup system will be deprecated in cPanel & WHM Version 74, and we anticipate support for Legacy Backups will be removed in Version 82 (currently expected in mid-2019). Before that happens, though, we are focusing on expanding the functionality available for the “new” Backup System. This replacement to the Legacy Backup system offers a more robust, faster, and over-all better backup solution. Better, Stronger… In case you haven’t heard, the cPanel & WHM Backup System, introduced more than 5 years ago, is our …

Git Version Control: Soon with Automatic Deployment!

This is the sixth and final blog post in a series around Git and a new feature in version 72, Git Version Control.  See the full list of entries in this series at the end of this post! This post talks about something that we’re adding in Version 74, which we expect will be entering EDGE sometime during the first week of July, and will be headed to CURRENT sometime in July!  If you have been …

How to Spot a Phishing Email

A new well-designed phishing email has been aimed at cPanel users recently, and we want to help all of our users stay safe. What is Phishing? Phishing, by definition, is the act of attempting to acquire information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication. Phishing emails can be sent to any email address. The most effective phishing emails make use …