There are multiple factors that contribute to your hosting company’s success. One undeniable factor that separates good hosting providers from great hosting providers is the level of technical support they provide their customers. Providing customers with easy, fast solutions when they need it is the best way to increase loyalty, retention, as well as promote evangelism for your business. We want to make sure your technical support staff is at …
Last week was the annual CloudFest conference (previously WHD.global) in Rust, Germany. cPanel, Inc. was a Diamond Sponsor, and we showed up in force! Twenty-seven eager cPanel employees from four departments came along. We all got to meet with existing and potential customers and to pass out some pretty handy gloves. Celebrate the Cloud! Most of us in the technology industry have a love/hate relationship with …
Security is a huge priority for the cPanel team. Not only do we make sure we are providing everything we can to keep our customers protected, but we also provide ways for our customers to keep their clients’ information safe as well. One of our most prized features for both web, email, and server security is cPHulk. This feature, which provides great protection against brute force attacks, has been a part of our security suite …
When we originally launched the cPanel & WHM documentation, we also included a Software Developer Kit (SDK). Our goal was to build it into an actual kit of tools and help that would support and enable our integrators. Unfortunately, as the documentation evolved and the documentation team took on more responsibility, the actual ‘kit’ was never created. That’s created a ton of confusion that we’re hoping to alleviate today. Announcing: Developer …
Microsoft Azure is a growing cloud solutions provider that is being used more and more in the expanding universe of internet pioneering and web hosting. cPanel is determined to stay ahead of the game by ensuring that Azure users are able to use cPanel & WHM to power their instances and make the best hosting platform we can. For new users who have not dabbled into Azure, you can create a free account and use …
* This post was originally posted on February 6, 2012, and has been updated for accuracy. Introduction Pointing two URLs to the same website is a good way to direct traffic to your site from several different domain names. You can accomplish this in two ways: either redirect one of the URLs to your primary domain, or create an alias for one of the URLs. The alias would point that domain towards your primary …
We didn’t become the hosting platform of choice by solely providing great software. Our overall mission is to empower hosting providers of all sizes. A part of the way we ensure hosts, server administrators, site owners, and web professionals at all levels get what they need is through education. In addition to our Knowledge Base, Documentation notes, and our ongoing blog series, we have a dedicated team of training personnel …
February 5th Update: We are going to temporarily move our communications back to our mail server, which uses Mailman to manage all of our internal communication. If you were previously signed up for notifications through our mailing lists, you will receive the next notification from our server, rather than from the marketing software we have been using. ==================== Greetings… This past Thursday, February 1, 2018, our third-party email marketing provider experienced some technical difficulties. Unfortunately, this …
Each year, amazing, inventive, and needless to say, eventful things happen behind the walls of cPanel, Inc — and 2017 was no different. We’ve had more than a few milestones and moments over the past 12 months. Here are a just a few of the ones we felt were worth sharing…. Jan cPanel & WHM v62 We optimized the email account creation process, made …
It’s been more than 10 years since we first released cPanel DNSONLY, and it’s remained one of the best parts of cPanel & WHM. Historically, DNSONLY servers have not required a cPanel license of any kind, but that’s about to change. What is DNSONLY? In case you aren’t familiar, DNSONLY is a free limited-feature cPanel & WHM server type. It allows server administrators to run nameservers on their own dedicated servers. DNSONLY servers also integrate perfectly with full-feature cPanel …