Category: cPeople

A true story of a mission impossible.

This is a guest post from Tim Hollis, VP of Operations at JetApps! JetApps has returned this year to exhibit at the cPanel Conference, October 1st – 3rd in Houston, Texas. If you haven’t already, take a look at the agenda, book your room (discounted rates apply until September 9th!), and get registered!  As a software company, nothing makes us happier here at JetApps than hearing stories of how JetBackup has …

cPanel Oakley Investment FAQ

Earlier today we issued a Press Release about some very exciting news around cPanel. Below we answer some of the most common questions so far. Q: What was announced? A: On August 20th, 2018, cPanel signed an agreement to be acquired by a group led by Oakley Capital (Oakley).  While Nick sold his interest in cPanel, he will continue to be an owner of the company that owns cPanel. cPanel will …

The Importance of Being Earnest (about Backups)

This is a guest blog post provided by Kevin McGrail. Kevin is a respected member of the hosting industry, a huge supporter of the Open Source community, and an alumni speaker at the annual cPanel Conference.  There are a lot of reasons to choose cPanel & WHM as your web hosting management solution. It’s got tons of features, great support and it lets everyone from Mom n’ Pop to Enterprise customers easily manage their hosting. …

Update on GDPR Progress

It’s been just about two months since our last update. Our GDPR compliance efforts are moving quickly. We are in the final stages of preparing a privacy policy that meets the requirements of the U.S. / EU / Swiss Privacy Shield process. If are a customer, and you need an advance copy of our privacy policy to facilitate your GDPR efforts, please email gdprquestions [at] cpanel.net. Data processing agreements We will soon be updating our …

Training Your Employees in cPanel & WHM: Best Practices

  There are multiple factors that contribute to your hosting company’s success. One undeniable factor that separates good hosting providers from great hosting providers is the level of technical support they provide their customers. Providing customers with easy, fast solutions when they need it is the best way to increase loyalty, retention, as well as promote evangelism for your business. We want to make sure your technical support staff is at …

General Data Protection Regulation and cPanel

As the internet evolves — so do the policies that govern the way we store and share information. One of the latest policies to come into effect is the General Data Protection Regulation. This policy, also known as GDPR, comes out of the European Union and its goal is to protect certain types of personal information.  We began preparing just over a year ago for this regulation, which …

We Apologize: A Mistake With Our Third-Party Email Marketing Service

February 5th Update: We are going to temporarily move our communications back to our mail server, which uses Mailman to manage all of our internal communication. If you were previously signed up for notifications through our mailing lists, you will receive the next notification from our server, rather than from the marketing software we have been using. ==================== Greetings… This past Thursday, February 1, 2018, our third-party email marketing provider experienced some technical difficulties. Unfortunately, this …

cPanel | 2017 At-a-Glance

Each year, amazing, inventive, and needless to say, eventful things happen behind the walls of cPanel, Inc — and 2017 was no different. We’ve had more than a few milestones and moments over the past 12 months. Here are a just a few of the ones we felt were worth sharing…. Jan cPanel & WHM v62 We optimized the email account creation process, made …

Building a Better Tomorrow

Being a Transgender Woman In Tech Behind every piece of software is a team of developers, each with their own interesting story more complex than the code they script each day. At cPanel, we like to take the time to not only acknowledge the work they do for our product, but for a few special individuals, the work they also do for the world at large. Ruth Holloway, a transgender woman and one of our …

cPanel Transparency Initiatives

Transparency reports are customer driven: your customers want to know in what circumstances you might disclose their data to governments. Governments also want to know how you manage their requests. Because of this, transparency reports have increasingly become something that distinguishes great companies from good companies. Indeed, groups like the Electronic Frontier Foundation have begun to issue reports that award “stars” to companies based on their commitments to transparency. Why Transparency Reporting Matters When companies …