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#cPConf Keynote: Transparency Reporting and you


Quick note from benny: We have moved #cPConf 2017 to the Ritz Carlton from the W Fort Lauderdale! If you are attending, please review the post that I made last week about it. Now, I hand it over to David….

Next week I’ll be discussing “creating transparency reports that work” at cPanel’s 2017 annual conference. Why is this topic important to you?  Transparency reports are customer driven:  your customers want to know in what circumstances you might disclose their data to governments.  Governments also want to know how you manage their requests.  Because of this, transparency reports have increasingly become something that distinguishes great companies from good companies.  Indeed, groups like the Electronic Frontier Foundation have begun to issue reports that award “stars” to companies based on their commitments to transparency.

Why Transparency reporting matters

When companies publish transparency reports they demonstrate their company values, and commitment to protecting the rights of people who use their services.  This is the case whether those reports focus only on government requests for data, or extend to other topics like intellectual property takedowns and terms of service violations.

For cPanel, transparency is a growing part of our company culture. Since 2015 cPanel has provided employees with information about its business and their careers. These reports include metrics that my colleagues can use to understand corporate growth, employee raises, career path opportunities and company-wide position and pay.

Start your company’s reporting

My keynote will provide you with background on how to begin to create a transparency report.  We’ll discuss how cPanel has approached both transparency and providing guidance to law enforcement about the information cPanel does, and does not, have.  I’ll also discuss why the history of transparency is important to understanding how this process works, and how we found ways to overcome impediments to transparency.

I hope you’ll join me at 9:30am in Fort Lauderdale, Florida on September 27th!