cPanel® Blog

Category: Products

Update to WHM’s Create Ticket Interface

If you’re not familiar with the Create Support Ticket interface, this tool lives inside WHM and allows a root user to create a support ticket with the cPanel Support staff. How is this more beneficial than logging in to Manage2 or using a form to submit a ticket? The Create Support Ticket tool streamlines and automates much of the process, including ensuring our support team will be able to access your server, decreasing the time it …

Introducing Email Deliverability Interface for WHM

We’d like to introduce you to one of our newest features in cPanel & WHM version 78: WHM’s Email Deliverability interface. The evolution of cPanel’s Email Authentication Interface to the Email Deliverability interface began with a desire to help users keep their legitimate emails out of Spam folders and turned into what we are showcasing here. Below we’ll share some of the many improvements we’ve been making in an ongoing effort to help you increase your mail server’s efficiency. …

Speed and Resource Improvements with EasyApache 4 and mod_lsapi

EasyApache is a command line activated script that allows you to update and reconfigure your Apache web server through WHM or SSH. As of last week’s update, EasyApache 4 includes a light version of mod_lsapi, a module built and distributed by our friends at CloudLinux. This release is a scaled-back version of the module already distributed by CloudLinux. Anyone already using CloudLinux should use the one distributed by CloudLinux, but for everyone else let’s …

When PHP Went Pear Shaped- The PHP PEAR Compromise

As you may or may not be aware, on January 19th, 2019, a security announcement was published confirming the compromise of the PHP Extension and Application Repository (PEAR) installation script. The PEAR project had the following statement to announce: “A security breach has been found on the http://pear.php.net webserver, with a tainted go-pear.phar discovered. The PEAR website itself has been disabled until a known clean site can be rebuilt. A more detailed announcement will be on the …

Moving Your WordPress.com site to a cPanel Server

WordPress is the most commonly used CMS (Content Management Software) on the internet, with a market share of 59.5% of websites built on the internet. There are numerous ways to get a WordPress blog up and running for the public to see. One of the more popular ways to publish a blog is WordPress’ official site- WordPress.com. This site offers the opportunities for its users to build and maintain a free WordPress blog. There are downsides to a …

Security Advisor 101

Inside the Security Center section of WHM lies a feature that some cPanel & WHM users may not be familiar with. Security Advisor is a feature that when selected, displays possible security concerns that hosting providers will want to address, as well as a solution to that warning message. The settings that are flagged may be problematic in some configurations but are not something that would be addressed through a cPanel & WHM version …

Reseller’s Guide to ACLs and API Tokens

Several versions ago, we made some monumental changes to the way that the ACLs (access control lists) and APIs behave and the level of access they grant. These improvements allow webhosts to provide more access to resellers while maintaining security for root users and server owners. We want to take this opportunity to highlight the numerous changes that these updates bring. New Reseller Privileges Granted If you are a webhosting provider, you likely sell hosting …

A Brand New Tomcat is Here!

In cPanel & WHM version 76, we implemented a new version of Apache Tomcat® for users that run EasyApache 4. This iteration represents a complete overhaul of our implementation and provides substantial differences from the EasyApache 3 version. The EasyApache 4 implementation of Tomcat configures a private instance for each user. This utilization increases security and allows the user to manage their Tomcat services, but increases memory use on the server. A Glimpse into the Process

Move Over MyDNS and NSD- Here Comes PowerDNS!

One of the useful features that we offer with cPanel & WHM is the ability to run your own DNS server . The nameserver features we have provided in the past have included PowerDNS, MyDNS, BIND, and NSD. With the release of cPanel & WHM Version 78, we are deprecating NSD and MyDNS. New installations of cPanel & WHM version 78 will not allow you to select the NSD or MyDNS nameservers. Our long-term …

Cloud-Based Hostname Workaround

It’s very common these days for hosting providers to offer cloud-based hosting solutions to their customers. In configuring these servers ourselves, and in interactions with our customers’ servers, an issue has come to our attention where the dhclient script does not preserve locally-configured hostnames. This means that hostnames configured on the command line might not remain through a reboot. We wante to provide a workaround solution for this while continuing to investigate a more permanent, long-term solution. What …