All posts by: David Snead

cPanel® Contract And Policy Updates

cPanel cares about transparency.  We recently updated a number of our contracts and policies. The following contracts and policies were updated: End User License Agreement (EULA) Technical Support Agreement (TSA) Pricing and Term Agreement (PTA) Data Processing Agreements (DPA) Exhibit 9 to the PartnerNOC Agreement Standard DPA Privacy policy Changes To Customer Agreements The following changes were made to the EULA, TSA, PTA and DPAs: The definition of a “Beta Version” was changed to remove “cPanel …

How Tech Companies Can Build A Culture Of Diversity

This post was originally published on the Internet Infrastructure Coalition website. Written by cPanel’s General Counsel David Snead and Documentation Manager Jennifer Doubrava, we are pleased to share this on our blog as well: Since it was founded in 1997, cPanel has embraced the importance of inclusion and diversity in our business. Inclusion and diversity is not an end goal, though: it’s a path. While we continue on this path, we …

Updated End User License Agreement

We’ve recently updated our End User License Agreement.  The primary purpose of this update is to include the European Union’s “Standard Commercial Clauses” (SCC) in our Data Processing Agreement (DPA).  cPanel is providing the SCCs to help our customers who are in the European Economic Area comply with their regulatory obligations in light of the “Schrems II” decision.  These SCCs will automatically apply to cPanel, and our customers, without further action on …

Updated End User License Agreement and Pricing and Term Agreement

cPanel is excited to add to the availability of WordPress Toolkit.  To do that we’ve made some changes to our End User License Agreement and Pricing and Term Agreement.  In addition, we’ve added a click-through agreement for PartnerNOCs to give PartnerNOCs the ability to take advantage of this product.  We’ve also made some technical corrections.  I’ve summarized the changes below.  WordPress Toolkit Changes WordPress Toolkit is licensed on a per account basis.  To enable this, …

Updates to cPanel’s Privacy Policy and Customer Agreements

Privacy Shield Certification We’ve been keeping you up-to-date about how the GDPR impacts our policies and agreements.  Today we are making two changes to our policies that are affected by the GDPR. As I noted in my May 24, 2018 blog post, we had not, at that time, received notice that our Privacy Policy had been certified by the U.S. / E.U. / Swiss Privacy Shield program. Our Privacy Policy has now been certified, and …

Updates to cPanel’s Privacy Policy

  Communication Re-Opt In We’ve been preparing in several ways to support our commitments to customers and end users. Per GDPR regulations and our data processing practices, if you wish to receive communications from cPanel moving forward, you must re-opt in by completing this form. GDPR cPanel has recently updated a number of its agreements to facilitate GDPR compliance.  We’ve done two things: We’ve revised our privacy policy …

Update on GDPR Progress

It’s been just about two months since our last update. Our GDPR compliance efforts are moving quickly. We are in the final stages of preparing a privacy policy that meets the requirements of the U.S. / EU / Swiss Privacy Shield process. If are a customer, and you need an advance copy of our privacy policy to facilitate your GDPR efforts, please email gdprquestions [at] cpanel.net. Data processing agreements We will soon be updating our …

General Data Protection Regulation and cPanel

As the internet evolves — so do the policies that govern the way we store and share information. One of the latest policies to come into effect is the General Data Protection Regulation. This policy, also known as GDPR, comes out of the European Union and its goal is to protect certain types of personal information.  We began preparing just over a year ago for this regulation, which …

cPanel Transparency Initiatives

Transparency reports are customer driven: your customers want to know in what circumstances you might disclose their data to governments. Governments also want to know how you manage their requests. Because of this, transparency reports have increasingly become something that distinguishes great companies from good companies. Indeed, groups like the Electronic Frontier Foundation have begun to issue reports that award “stars” to companies based on their commitments to transparency. Why Transparency Reporting Matters When companies …

#cPConf Keynote: Transparency Reporting and you

Quick note from benny: We have moved #cPConf 2017 to the Ritz Carlton from the W Fort Lauderdale! If you are attending, please review the post that I made last week about it. Now, I hand it over to David…. Next week I’ll be discussing “creating transparency reports that work” at cPanel’s 2017 annual conference. Why is this topic important to you?  Transparency reports are customer driven:  your …