cPanel® Blog

All posts by: Tabby Worthington

Collaboration During Coronavirus

Are you as ready as we are for these challenging times to be over and for COVID-19 to be a thing of the past? Despite much of the situation we face together being out of our control, we are trying our best to support you and your business as the world continues to grapple with the effects of the global pandemic. In the past few months, we’ve expanded our Technical Support to an office in Barcelona to help provide …

… and you get a hostname! And you get a hostname! And you get a hostname!

Solving a hostname security warning: The first time a user tries to log in to WHM on a newly-installed server, they see a security warning. It can be scary, especially for users on a trial license running cPanel & WHM for the first time. This happens because most modern browsers display a warning whenever a user tries to visit a site or domain with an invalid or self-signed certificate. cPanel & WHM attempts to secure …

8 More Features You Need To Know About cPanel & WHM® Version 88

We have released cPanel & WHM® Version 88 and it’s packed with some exciting long-awaited updates. These include MySQL® 8 support, upgrading to Roundcube 1.4 webmail with responsive mobile themes and Calendar and Contacts Support (CCS) and the inclusion of free ImunifyAV protection for your server. We’re going to take a deeper dive into some of the other useful updates included in Version 88 in this article.  Here’s a list of other improvements in Version …

Anatomy of a Support Ticket

We’ve all had to ask for help at some point, usually when we are ready to have a moment like the crew in the movie “Office Space” going to town on that jammed printer. Then, when we have to submit a support ticket, it can be frustrating to explain everything and go back and forth with questions and answers before the support team is able to start problem solving and help you. Knowing what the …

How to Analyze New Software Product Opportunities

Whether you want to sell your idea to your leadership or want a more solidified project proposal backed by proof, we are going to equip you with the tools you need to improve your success. We’ll walk you through step by step what to do before you plan your proposal. You want to find the best way to devise a plan that will support your idea with hard data and approvals will be a breeze. …

Securing Your cPanel: Advanced Server Security

As you learned in our Intro to Server Security, securing your server is one of the most important things you need to do when you’re setting up and maintaining your cPanel server.  We’re building on the knowledge presented in the introduction to provide more advanced tips for server security.  In this article, you’ll learn more in-depth techniques and best practices for safeguarding your site, server, and account from hackers. We’ll cover security topics like:  Managing Shell Access Recommended Security Settings …

Securing Your cPanel: Intro to Server Security

Securing your server is one of the most important things you need to do when you’re setting up your cPanel for the first time. There are multiple steps you should take to be proactive about protecting your server.   Most people understand the need to protect their website from vulnerabilities, but don’t realize their hosting server needs protection, too. When hackers discover they can’t get directly into your website, they’ll try to break in through your cPanel …

Tools of the Trade: Supporting your cPanel

As a customer and partner, you have multiple ways to receive our help and support at any time, from anywhere. You have the power in your hands to obtain the knowledge and expertise necessary for your business to continue successfully without interruption. cPanel & WHM is a robust assortment of tools with a variety of applications for their use. These tools are widely used and adopted, and there are a lot of resources available. That means …