cPanel® Blog

3 Ways to Prevent Email Abuse

*  This post was originally posted on July 12, 2016, and has been updated for accuracy. 

Over 100 billion emails get sent per day. Everything from simple out-of-office alerts to account and billing summaries gets transferred across the web, from server to server. While we expect the things we send and deliver to remain secure, we know it isn’t always the case. There are various ways mail servers can be compromised, however, there are also a number of things that you can do, as a hosting provider, to prevent email abuse on your cPanel & WHM server. Here are a few of our easy-to-administer tips.

Require a Minimum Password Strength

We all know….well, we all should know the difference between a secure password and an insecure one:

Less secure: amy1234

More secure: ~4my0n3tw0thr334

With that in mind, ensuring your mail account holders are using secure passwords is one of the simplest ways to protect their information. While capitalization, symbol usage, and spelling all factor into password security, as a hosting provider, you can set a character minimum to ensure that all of your users have a base level of protection.

Learn more about Password Strength Configurations>>

 

Enable cPHulk

Familiar with the 2012 Marvel film The Avengers? In the final battle sequence, a seemingly unstoppable (keyword) alien army attempts to take down NYC — that is of course until the neurotically lovable Bruce Banner turns into his not-so-jolly green alter ego.

cPanel & WHM includes its own secret weapon that was developed to defend against the onslaught of brute force attacks. By enabling cPHulk, you can drastically prevent brute force attacks  from affecting your users, your accounts, or your machine. Simply toggle the feature on from your Security Center and prevent malicious software from trying to muscle through your password security.

Find out the full power of cPHulk by reading our Documentation Site>>

 

Enable SMTP Restrictions

All online activity happens through a series of rules called protocols. For mail, SMTP, or Simple Mail Transfer Protocol, is the method used to submit messages to mail servers for delivery to the recipient.  

With SMTP Restrictions, a feature you can enable straight from WHM,  you can prevent spammers from directly interacting with your remote mail servers or even working around your mail security settings.

Curious about SMTP Restrictions? Find out more here in our Documentation>>
There are, of course, many more ways you can up the security on your mail server and protect your customers. If you found this article helpful, be sure to share it with others. If you have a few tips for mail security worth mentioning, let us know by leaving a comment below.

JR

JR Miller is a Copywriter and Social Media Marketer. A trained wordsmith and a prolific idea guy, he spends his time developing the voice, tone, and messaging for cPanel.

  • Déviku

    Its very important to protect and make more secure our infraestructure and websites!!! Great article, and great control panel 🙂
    Alba García